Privacy Policy

Introduction

At Volxido SpA (hereinafter "Volxido", "we" or "the Platform"), with registered address at Av. Apoquindo 4001, Floor 11, Las Condes, Santiago, Chile, and Tax ID (RUT) 77.456.789-K, we take the protection of your personal data seriously. This Privacy Policy describes how we collect, use, store, and protect the information you provide when using our real estate crowdlending platform.

This policy is governed by Law No. 19,628 on the Protection of Private Life and other applicable regulations in the Republic of Chile.

Data we collect

We collect the following types of information:

• Identification data: full name, Tax ID (RUT), date of birth, nationality. • Contact data: email address, phone number, postal address. • Financial data: banking information necessary to process investments and returns. • Browsing data: IP address, browser type, pages visited, time spent on site. • Voluntarily provided data: information included in contact forms or inquiries.

We do not collect sensitive data (ethnic origin, religious beliefs, health data) unless strictly necessary and with your express consent.

Use of data

We use your personal data for the following purposes:

• Managing your registration and account on the platform. • Processing and managing your investments in real estate projects. • Complying with legal and regulatory obligations, including anti-money laundering regulations. • Sending communications related to the status of your investments and project progress. • Improving our services and the user experience on the platform. • Responding to your inquiries and support requests. • Preparing anonymous statistics about platform usage.

Data sharing

We do not sell or rent your personal data to third parties. We may share information with:

• Technology service providers who assist us in operating the platform, under confidentiality agreements. • Regulatory and tax authorities when required by law. • Strategic partners involved in real estate projects, exclusively for investment management. • Legal advisors and external auditors in fulfilling our obligations.

Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include:

• Encryption of data in transit and at rest. • Restricted access to personal data only for authorized personnel. • Continuous monitoring of our systems. • Regular security and vulnerability assessments.

Your rights

In accordance with Chilean legislation, you have the right to:

• Access your personal data stored by us. • Rectify inaccurate or incomplete data. • Request the deletion of your data when it is no longer necessary for the purposes for which it was collected. • Object to the processing of your data in certain circumstances.

To exercise these rights, you may contact us at contacto@volxido.com.

Data retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy and as required by applicable legal obligations. Financial and investment data is retained for a minimum of 5 years after the end of the contractual relationship, in accordance with Chilean financial regulations.

Changes to this policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page with the date of the last update. We recommend reviewing it periodically.

Contact

If you have questions about this Privacy Policy or about the processing of your personal data, you may contact us at:

Volxido SpA Av. Apoquindo 4001, Floor 11 Las Condes, Santiago, Chile Email: contacto@volxido.com